Questions about ordering

Ordering and production

Are your products ready to ship?

No. Our products are made to order after you place your order. Hawaiian shirts, All Over Print apparel, and ornaments take 3–6 business days to produce; blankets take 2–4 business days.

When should I expect my order?

Hawaiian shirts, All Over Print apparel, and ornaments take an estimated 7–10 business days in transit, for a total of 10–16 business days. Blankets take 4–7 business days in transit within the US (6–11 total) or 7–10 business days to eligible international destinations (9–14 total). Business days exclude weekends and applicable public and carrier holidays. These are estimates, not guaranteed delivery dates. See our Shipping Policy.

How do I choose a size for all-over-print apparel?

Choose a Type first, then use the Size guide link beside the Size options on the product page. Use the chart for the selected Type. You can also view the all-over-print apparel size guide. The Hawaiian shirt size guide is separate.

Shipping

Where do you ship and what does it cost?

We ship to the United States, all EU countries, 16 eligible European countries outside the EU, Japan, South Korea, Australia, and New Zealand. U.S. shipping is $4.99 for one eligible item and free for two or more eligible items in the same order, including Hawaiian shirts, all-over-print apparel, ornaments, and blankets. Shipping to eligible international destinations is $12.99 per order. The final charge is shown at checkout. We do not currently ship to Russia, Belarus, Ukraine, or Türkiye. See the full destination list in our Shipping Policy.

Where will my order ship from?

Blankets are produced and shipped from the United States. Other products may be produced or fulfilled from the United States, China, or Vietnam, depending on the product and availability. We provide tracking after your order ships.

Returns and help

Can I return a made-to-order product?

Eligible Hawaiian shirts, All Over Print apparel, glass ornaments, and blankets, including made-to-order items, may be returned under our Return and Refund Policy. Contact us within 30 days of receiving your order and wait for return instructions before mailing anything. Please keep fragile glass items and their original protective packaging intact.

How do I contact you?

Email support@myalohashirt.com, call +1 (505) 234-6818, or use our contact form. Include your order number for order questions.